Whose fault is it? Role of a Manager in Education (Part 8)
- David Langford
- Business, Education, Podcast
- 0 Comments
When things go wrong, who gets blamed? When things go right, who gets the credit? Dr. Deming wrote that good managers don't play the blame/credit game. Instead, they "study results [of feedback] with the aim to improve performance." In this episode, David Langford and host Andrew Stotz discuss getting honest feedback, how to react, and why it's important.