When things go wrong, who gets blamed? When things go right, who gets the credit? Dr. Deming wrote that good managers don't play the blame/credit game. Instead, they "study results [of feedback] with the aim to improve performance." In this episode, David Langford and host Andrew Stotz discuss getting honest feedback, how to react, and why it's important.
David and Andrew discuss the three types of power that leaders have: authority, knowledge, and persuasion. David also explains where the current style of "command and control" management comes from and what a nearly failed family vacation can tell us about power.
In this episode, David and Andrew ask: should we tell people when they make mistakes? How do educators manage mistakes in a classroom setting, after their organization/classroom is transformed by learning and implementing Deming?
In part 5 of this series, David and Andrew discuss the pitfalls of managers acting as judges versus the benefits of acting as a coach. They explore the history of traditional management practices, and how Dr. Deming's philosophy creates happier, healthier, and more productive workplaces.
Dr. Deming encouraged lifelong learning for everyone, but particularly for managers and leaders. In this episode, David and Andrew talk about Deming's fourth point in his list for The Role of the Manager of People After the Transformation: "He is an unceasing learner. He encourages his people to study. He provides when possible and feasible seminars and courses for advancement of learning. He encourages continued education in college or university for…
In this third discussion in a series on the Role of a Manager, David and Andrew discuss how a manager should view, and treat, people. Deming wrote, “It’s just not ranking people, it is instead recognition of differences between people and an intent to put everybody in position for development.” David applies this to education: literally looking at how to support everyone with limited resources.
In this episode, Andrew and David discuss how managers can help people to see themselves as components in a system, working with those before and after them in the process of educating children - for the benefit of all.
With this episode, Andrew and David P. Langford start a new series on the Role of the Manager in Education. Inspired by chapter 6 in The New Economics, Andrew and David apply Dr. Deming's 14 points for "the role of a manager of people after transformation" to the world of education. (Note: this is not about Deming's 14 Points for Management)
Are tests like the SAT - and a potential National Merit Scholarship that goes with a good score - the same as grading or ranking students? David and Andrew discuss the differences.
How many people need to be "on board" in order to start implementing Deming ideas in an organization? Andrew and David P. Langford discuss Dr. Deming's answer and what that means for folks trying to make changes.
